To uninstall Norton, you must know the Administrator account username and password.
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- To uninstall Norton device security from Mac, read Uninstall Norton device security on Mac. When you run the Norton Remove and Reinstall tool, it uninstalls all 1 the Norton products currently installed in your Windows computer and restarts your computer.
- Errors display when installing or uninstalling the Symantec Endpoint Protection Small Business Edition (SEP SBE) agent. Prevents full install or uninstall of SEP SBE. Note: These instructions are for Windows operating systems, instructions to remove SEP SBE from Mac operating systems are found here.
- The myth that Mac computers are immune to viruses and malware is simply not true. Mac computers can get viruses and need file-based antivirus protection. Additionally, they need the other layers of protection offered in a device security software suite such as Firewall, Intrusion Prevention.
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You must restart your Mac after you uninstall Norton.
To ensure continuous protection, Norton recommends you to keep your Norton device security application installed on your Mac.
Uninstall Norton device security using the Norton product menu
- On the Mac menu bar, click the Norton icon, and then click Open Norton.
- In the Norton menu, click Norton > Uninstall Norton Security.
- In the window that appears, click Uninstall.
- Do one of the following based on your macOS version:
- If you have macOS 10.15.x (Catalina) or later version, type your Mac administrator account password, and then click OK to allow Norton to remove the system extension.
- If you have macOS 10.14.x (Mojave) or earlier version, type your Mac administrator account password, and then click Install Helper.
- Click Restart Now.
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- On your Mac, click the Finder icon in the dock, and then click Applications in the left pane under Favorites section.
- Find the Norton application icon and drag it to the Trash.
- Do one of the following based on your macOS version:
- If you have macOS 10.15.x (Catalina) or later version, click Continue to allow Norton to remove the system extension.
- If you have macOS 10.14.x (Mojave) or earlier version, go to step 4.
- When prompted, type your administrator account password, and then click OK.
- In the window that appears, click Uninstall.
- When prompted, type your administrator account password, and then click Install Helper.
- Click Restart Now.
Before you follow the below steps, ensure that you close your Norton application, if it is already opened.